Hein Bruggeman

Hein Bruggeman

Digital Challenger

My story

  • I am 53 years old, I live in Kortrijk with my wife and we have 2 daughters.
  • Ik heb een passie voor digitale technologie en de impact die een steeds verder digitaliserende wereld heeft op de maatschappij en de mensen (als persoon, als klant, als leverancier).
  • I have been an independent coach / consultant for 10 years and focus on SMEs and family businesses
  • My sweet spot is to outline and transform marketing, sales and customer service processes
  • I like lifelong learning, trying things out, market studies
  • I enjoy working around customer intimacy and customer journeys and have a great affection for software systems such as: CRM, marketing automation, CDP, BI, ...
  • Data is really my thing, especially the insightful measurement and visualization of the performance in business processes
  • I love:
    • Listen actively with an open mind
    • Process-based and solution-oriented thinking
    • Structured project approach
    • Conceptual and analytical thinking, structuring and visualizing
    • Mapping processes, information and data… in clear flows
  • My hobbies: photography, gastronomy, music, amateur theater, cycling, walking.
  • I am currently following the ODUM master class digital transformation with Olivier Mangelschots.

Olivier: What I particularly appreciate about Hein is his calm and thoughtful approach. He works visually and in a structured way. Hein likes to work with people. He is someone who really takes good care of his relationships and goes for long-term partnerships. It is always fun to work with him!

“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves.” ~ Steve Jobs

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